Privacy Policy

Effective Date: August 4, 2025
Last Updated: August 4, 2025

Who We Are

Gugu Radio Australia is a multicultural digital radio platform amplifying the voices of African, South Sudanese, and Australian communities through music, storytelling, dialogue, and cultural celebration. We are committed to protecting your privacy while delivering meaningful and culturally rich experiences.

What Personal Information We Collect

We may collect the following types of personal information:

  • Name and email address
  • Contact details and communication preferences
  • Voluntary submissions (e.g., forms, community messages, comments)
  • Technical details like IP address, browser type, device info
  • Analytics and site usage data (only with your consent)

We do not collect sensitive information unless provided voluntarily and only if necessary for a specific service.

How We Collect Information

Information may be collected through:

  • Newsletter sign-ups
  • Contact forms or survey participation
  • Contributions to blogs, comments, or audio submissions
  • Listening/streaming interactions
  • Cookies or similar tools (with user consent)

All data collection is done transparently, and your consent is always respected.

Why We Collect It

Your information helps us:

  • Send relevant updates, newsletters, and content
  • Provide access to Gugu Radio’s programs and events
  • Improve user experience on our site
  • Respond to questions or technical issues
  • Comply with legal obligations

We will never sell or misuse your information for commercial purposes.

International and Legal Compliance

Gugu Radio Australia complies with the Privacy Act 1988 (Cth) and internationally with GDPR and UK data protection laws where applicable. We collect and process data lawfully under:

  • Your explicit consent
  • Legitimate interest in community engagement
  • Contractual obligations
  • Compliance with legal frameworks

Disclosure of Information

We may share personal data with trusted partners or third-party service providers such as:

  • Email delivery platforms
  • Web hosting providers
  • Community engagement and analytics tools

All third parties are required to follow strict data protection standards. We do not transfer data outside Australia without your knowledge and consent.

Security of Your Data

We implement technical and organisational measures to safeguard your data, including:

  • Secure server environments
  • Access limitations
  • Password protection and data encryption where applicable

We regularly assess and improve our privacy and security protocols.

Your Rights

Under applicable privacy laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate or incomplete data
  • Withdraw consent at any time
  • Request deletion of data (where legally applicable)
  • File a complaint with the Office of the Australian Information Commissioner (OAIC)

Please contact us directly to exercise any of these rights.

Children’s Privacy

Gugu Radio does not knowingly collect data from children under 13 years of age. If we discover such data was collected inadvertently, it will be deleted promptly. Parents or guardians must provide consent for any minor’s involvement.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legal requirements or our services. All updates will be posted with a new “Last Updated” date. Please review this policy regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, reach out to us:


📧 hello@gugu-radio.com
📞 +61 401 602 929

© 2025 Gugu Radio. All rights reserved.